1.888.680.1ONE (663)

One Contact Center can help you build, scale and integrate your email customer support using our unique approach

back office outsourcing Philippines

Email Support

For the better part of the last two decades, email has become an essential method for communication with different individuals. The quick and effective method for sharing information is used across multiple spectrums, with businesses using this particular form of communication more so than almost anyone else. From email marketing to customer communication, email is an effective means to obtaining desirable information. While running your business, it is necessary to have a direct email line for customers to directly contact you. Some customers prefer to call, while other questions might require more of the back and forth style of a live chat service. However, a vast majority of individuals are going to use the email service. Of course, while running your business you might not have the available time to maintain and manage your email support service. When this is the case, One Contact Center has all your email support needs covered.

Our Approach

Let us manage your company’s email enquiries & build you a loyal customer base

At One Contact Center, a few minutes are enough for us to provide your customers a GUARANTEED EMAIL REPLY. Our systematic and organized approach on all your e-mailing tasks enables us to attend to your clients easily and timely.

One Contact Center Differences

There is a major difference between One Contact Center and the competition. By outsourcing your email support services to One Contact Center, you are going to cut out all of your worries and work overload, because after all, you are already business enough as a business owner, so it is important for you to free up some time and allow professionals to handle this service. From bulk emails to individual messages, One Contact Center is able to handle and monitor all of your emails, so your clients, both current and potential, can receive the necessary responses immediately. This is one of the many guarantees laid out by One Contact Center in order to promise you your company's communication network is always going to remain strong and that you do not need to worry about a thing.

Our Email Support Includes:

Answering Questions About Your Products or Services

Tracking Orders

Shipping Inquiries

Handling Upgrades, Complains or Cancellations

Technical Detail Regarding a Product

Managing Returns & Refunds

And Many More

Below are the other benefits you will gain by working with ONE Contact Center:

Guaranteed Turnaround Time for Emails

Automatic Work Load Management

Well Researched Email Answers

24/7 Business Hours Coverage

Beautifully formatted emails

Continuous Quality Review of Emails

Customized Replies to Each Email

Quick Email Inquiry Resolution

Guaranteed Client Satisfaction

Why We Are the Right Partner For You?

We at One Contact Center love great service and by offering consistent and expedient email support, you will improve customer satisfaction, customer loyalty and improvement in sales.

Talk with one of our representatives today and let us further discuss the range of email support services that you can use to achieve your project goals.

OUR LOCATION back office support services

CONTACT US email customer services

California Office and Services

15500 Erwin St. Suite 4007
Van Nuys, CA 91411
Monday to Friday, 8am to 5pm

Manila, Philippines Office and Services

33rd Floor, Antel Global Corporate Center Bldg.
3 Julia Vargas, Ortigas, Pasig Philippines