We Are Partners
We Are Partners
Our call center and outsourcing services begin with a thorough analysis of your needs. Whether it's inbound or outbound telemarketing, or other back office support services, we understand your desire for attention to details to deliver the best service to your customers. Our goal is to make a 360-degree analysis of your needs that will deliver the best customer experience. Our definition of high quality revolves around making your customers happy, and only that.
We're not your traditional call center or telemarketing company in the Philippines. We don't look at your project as just another call center project. We look at all angles on how to best set up your campaign to provide the best customer experience. From outbound/inbound telemarketing services to email and chat support to back office services, we act as an extension of your company.
Our call center in the Philippines thrives on the philosophy that success is something you have to achieve on a daily basis – it's not a one-time thing; it's a continuous and recurring process. Even after we are able to get results for our clients, our services still focus on improving, and making good — better. We are not satisfied with 100% – we work on doing more.
Here at One Contact Center, we stop at nothing to ensure your inbound and outbound telemarketing needs are met with global standards and are fully operational in just a few weeks from the time you make that call for our services. We can offer fully customized and scalable inbound or outbound telemarketing services that fit your specific product type.
But we're not just about outbound telemarketing; we are also a well-established call center in the Philippines able to effectively carry out other back office support requirements such as email and live chat services. With One Contact Center, you have a partner who can get you up and running when it comes to all your outsourcing needs in the Philippines.
The One Contact Center Difference
As part of our commitment to provide world-class inbound and outbound telemarketing services and back office support from the Philippines to our global clients, we have invested in state-of-the-art facilities and technology that make our outsourcing services even more reliable and efficient. We are here to support your inbound/outbound telemarketing and back office tasks 24/7, 365 days a year! Our inbound and outbound telemarketing agents, IT experts, and elite project managers in the Philippines can seamlessly connect to your local office making us an integral part of your daily operations.