CAREERS
Qualifications
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• Average English communication skills and comfortable speaking with other nationalities
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• High School Graduates are welcome (Old Curriculum) with BPO Experience
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• Minimum of 1 year Customer Service Experience
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• Ability to multi-task, organize, and prioritize work
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• Amenable working on shifting schedule, holidays, overtime & weekends
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• Amenable to working in Ortigas Pasig City
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Responsibilities
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service.
• Help promote a company culture that encourages top performance and high morale.
• Provide operational support and guidance to staff
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Qualifications
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• Good communication skills, both verbal and written.
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• College Level.
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• At least Minimum of 1 Year experience (Outbound Sales).
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• Ability to work independently or as part of a team.
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• Basic computer skills and proficiency in customer tracking system.
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We have no available positions for the mean time. Thank you!
Our commitment to building a stronger, more sustainable and energetic future is matched by our commitment to the people who will make it a reality. So we at One Contact Center invest in your development, equipping you with the technical skills for the present and ensuring you have a fulfilling, long-term career.